Managing Field Returns Efficiently
Field returns are a fact of life for many companies.
Getting these field returns tested, characterised, repaired and returned to stock or the customer as rapidly as possible is vital. Even if a PCB board cannot be repaired, information on the fault can be useful for design improvement.
Every Day a Board Sits Is Cost
A return in a crate is stock you have paid for and cannot ship, and a customer waiting. The faster a board is characterised, the sooner it either goes back into stock or tells you something useful about why it failed.
Even an unrepairable board earns its keep if the fault data feeds back into the design.
Tools Aimed at Field Return Faults
We have a variety of tools and techniques available specifically targeted to the unique problems with field return products.
In the majority of cases, we are able to provide similar PCB test, repair, and data provision services to those provided for both Production and Bone Pile PCBs.
What We Provide
Test, repair and data for boards coming back from the field.
Rapid Characterisation
Fault Diagnosis
Repair Where Possible
Return to Stock
Fault Data Feedback
Design Improvement Input