Privacy Policy

This Privacy Policy was last updated on 9 September 2026.

Flying Test Systems Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.flyingtest.co.uk ("Our Site"), and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

1. Information about us

Our Site is owned and operated by Flying Test Systems Ltd, registered in England under company number 05163086.

Registered and main trading address: Unit 11 Ministry Wharf, Wycombe Road, Saunderton, Buckinghamshire, HP14 4HW
VAT number: GB 846284110

2. What does this policy cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. We have no control over how your data is collected, stored or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What is personal data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 as amended by the Data (Use and Access) Act 2025 and other applicable legislation relating to data protection and privacy ("the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What are my rights?

Under the Data Protection Legislation you have the following rights, which we will always work to uphold:

1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us using the details in Part 10.
2. The right to access the personal data we hold about you. Part 9 explains how.
3. The right to have your personal data rectified if any of it is inaccurate or incomplete.
4. The right to be forgotten, meaning the right to ask us to delete or otherwise dispose of any personal data we hold about you.
5. The right to restrict, meaning prevent, the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to withdraw consent, where we are relying on your consent as the legal basis for using your personal data.
8. The right to data portability.
9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please let us know.

Further information about your rights can be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns ourselves first, so please contact us using the details in Part 10.

5. What personal data do you collect, and how?

We collect very little personal data through Our Site.

Information collected automatically

Our Site places a small number of strictly necessary cookies, which are required for the site to function. With your consent, we also use Google Analytics to understand how visitors use Our Site. Both are described in full in our Cookie Policy. We do not use advertising cookies, and we do not track your behaviour across other websites.

Where you consent to analytics cookies, Google Analytics collects information about the pages you visit, how long you spend on them, and how you arrived at Our Site. This information is aggregated and is not used by us to identify you. Our lawful basis for this processing is Article 6(1)(a) of the UK GDPR, your consent, which you may withdraw at any time.

As is standard for any website, our hosting provider processes technical information such as your IP address, browser type and operating system in order to serve pages to you and to maintain the security of the service. This information is not used by us to identify you.

Information you give us

If you contact us by email or through a contact form on Our Site, we may collect your name, your email address, your telephone number if you provide it, your company name, and any other information you choose to give us. For the purposes of the Data Protection Legislation, we are the Data Controller responsible for that personal data.

Our lawful basis for processing technical data is Article 6(1)(f) of the UK GDPR, legitimate interests, being the proper operation and security of Our Site. Where you contact us directly, our lawful basis is Article 6(1)(a), your consent, or Article 6(1)(b) where the processing is necessary in connection with a contract or a request to enter into one.

6. How do you use my personal data?

Where we collect personal data it will be processed and stored securely, and kept for no longer than is necessary in light of the reasons for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times.

Where you contact us, we will use your details to respond to your enquiry and, where relevant, to provide you with information, quotations or services you have asked for.

Emails and enquiry records containing your personal data will be deleted no later than 24 months after the subject matter has been resolved, unless we are required to retain them for longer to meet a legal or contractual obligation.

We will not use your personal data for marketing without your express consent. If you consent to marketing, you may withdraw that consent at any time, and every marketing email we send includes an unsubscribe link.

7. How and where do you store my data?

Our Site is hosted using Zoho Sites, and personal data submitted through Our Site is stored on Zoho's servers within the European Economic Area. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

Email correspondence may be stored in the United Kingdom and within the EEA.

Where you have consented to analytics cookies, data collected by Google Analytics may be transferred to and processed in countries outside the UK and EEA, including the United States. Google provides safeguards for such transfers, including the use of approved contractual clauses.

Where any personal data is transferred outside the UK and EEA, we will take appropriate steps to ensure it is treated as safely and securely as it would be within the UK, including the use of approved contractual safeguards. Further information is available from the Information Commissioner's Office.

8. Do you share my personal data?

We do not sell your personal data, and we do not share it with third parties for marketing purposes.

We contract with the following third parties for hosting, data storage and email services:

• Zoho Corporation — website hosting and form data storage
• Google LLC — website analytics, where you have consented to analytics cookies

Where personal data is processed on our behalf by a third party, we take steps to ensure it is handled safely, securely and in accordance with your rights, our obligations and the third party's obligations under the law.

If we sell, transfer or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner may continue to use your personal data in the same ways set out in this Privacy Policy.

In limited circumstances we may be legally required to share personal data if we are involved in legal proceedings, or in complying with legal obligations, a court order or the instructions of a government authority.

9. How can I access my personal data?

If you want to know what personal data we hold about you, you can ask us for details and for a copy of it. This is known as a subject access request.

All subject access requests should be made in writing to the email address in Part 10. There is not normally any charge. If a request is manifestly unfounded or excessive, for example if it is repetitive, a fee may be charged to cover our administrative costs.

We will respond within one month of receiving your request. If your request is particularly complex, more time may be required, up to a maximum of three months, and we will keep you informed of our progress.

10. How do I contact you?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please email admin@flyingtest.co.uk, or write to us at Flying Test Systems Ltd, Unit 11 Ministry Wharf, Wycombe Road, Saunderton, Buckinghamshire, HP14 4HW.

11. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be posted on Our Site, and we recommend that you check this page regularly.